Frequently Asked Questions

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Is your question not listed? Then please contact contact us. We are happy to help you out.

Yes, we accept anything regardless of condition or condition.

Yes, we pick up all furniture, we come with two strong people and work with professional materials.

Yes our prices always include dismantling

Usually we need 5 business days to arrange an order.

You can pay by PIN or we will send you a payment request. In Belgium, Bancontact is possible in the payment request.

Yes we work all over the Netherlands, Belgium and later France also.

Yes we work wit 2 people and we pick it up inside your home. It does not matter where in the house it is and whether you live in a house or apartment.

Yes, we always come with two strong men, you never have to help us and we do the heavy work.

No, there is no additional cost, we don't care what floor it is on

No problem at all, we come with 2 strong people and then bring the sideboard down the staircase at no extra cost.

No problem at all, we always come with 2 strong people and drag it down.

No, please don't, no matter where your furniture is, in the garden, in the attic or on any floor, we will remove it for you.

No, there is no additional cost, we don't care what floor it is on

No, there is no additional cost, we don't care what floor it is on.

Yes, we're doing that. We don't care that the washing machine is in the attic, we carry the washing machine downstairs with 2 people.

No, you don't have to do or dismantle anything yourself, we'll do that for you.

No, our prices always include dismantling.

Yes, we do that every day, we always have tools and a set of stairs in our furniture van and we always come with 2 people.

No, that's not a problem at all, we come with 2 people and then bring the chest of drawers down the stairwell.

Yes, we also take them with us and have them recycled sustainably

No, we do not require a removal elevator at 95% of the addresses where we need to pick up from floors. It's our job, so we have a knack for it. If there really is no other option, we rent a removal lift. This is always for a fee and we will inform you about it in advance. It is therefore not standard in our prices. A moving lift up to 4 floors costs € 175.

Yes, our prices always include VAT.

We offer dismantling as a service free of charge and work with net prices. So the price stays the same.

Bringing furniture down is a free service we offer. We deliberately do not calculate this as a unique selling point of our service-oriented service. Therefore we cannot grant a discount on it. So the price stays the same.

Yes, you can change it at any time as long as it is a complete task.

Yes, you can change the date at any time up to 3 days in advance.

Yes, we run routes in the Netherlands and Belgium and soon also in France

No, don't worry, we always come with 2 men.

Usually we need 5 business days to arrange an order.

Yes, we also work with a removal lift if required, the cost of which is €175.

We give away all clean and good furniture to a good cause or give it to someone who can use it.

We have the furniture that nobody wants to have sustainably recycled after 2 months.

Yes we do this every day, we have agreements with sustainable recycling companies so we can be sure that it is sustainable.